How To Complain, And Where:
- Anna Vierra
- Mar 2
- 2 min read
Updated: May 21
Let’s start with hospitals. As you all know, hospital staff in general and could care less if you have complaints. They are busy, they are overstaffed, they are underpaid and just trying to do what they were supposedly trained for.
They could care less if you have a lawyer because they know that is an empty threat. However there are three words that will get you an instant discharge and a whole lot of respect. That is ” the Joint Commission”.
Let me explain. The joint commission or Commission as it is now referred to, is an independent non profit agency that sets the bar for excellence in patient care and safety by conducting on site surveys and evaluations.
They help identify areas that need improvement. Now here is the important part. They are the one who give hospitals accreditation. Which without , they lose the ability to access one of the largest pools of funding. Which is CMS or Medicare and Medicade fuunding. How do you complain?
Easy. Go to Jointcommission.com, at the top of the page click on ” contact us” it will bring up another page ,at the top is an option to file a patient safety complaint” click on that,
it will bring up another page with a blue box that says submit a complaint .That will take you to two more pages and this is where the complaint form is.
While on the site explore and read you will find you have many rights and how to express concerns before they escalate. I found these actions very beneficial to my problems with a hospital. If you want to get a Hospital's attention, this is very effective.
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